Time tracking, timesheet software
Frequently asked questions (FAQs)
[When will I receive my activation code?]
[Why doesn’t my activation code work?]
[How can I make a back-up of the database?]
[Does Biz Timesheet Manager work with Vista and Windows 7?]
[Does Biz Timesheet Manager work with Mac?]
[How long is the Biz Timesheet Manager licence valid for?]
[How can I set up Biz Timesheet Manager on my local network?]
[Can I access data over the internet?]
When will I receive my activation code?
We will send you an email with instructions on how to activate your software immediately after your purchase. Make sure our domain name (vinitysoft.com) is on your email whitelist. If you have not received an email from us within a few minutes of making your purchase then please click here for activation instructions. We will send you your activation code within two working days of receiving your identification code. You will normally receive your activation code, however, within a few minutes.
 
Why doesn’t my activation code work?
Each activation code is unique and only works on the computer containing the identification code you sent us. If your activation code doesn’t work make sure that you have indeed sent us the right identification code, i.e. the one you see when you click on “Activate now” in the Biz Timesheet Manager (trial version) start up window.
 
How can I make a backup of the database?
Use the "Options - Backup database” menu to make a backup of a local database. To make a backup of a network database go to your server and carry out the same procedure as for a local database. This will generate a file with a.gbk extension. You can also make a manual backup by copying the "C:\Program Files\Biz Timesheet Manager Data\TS_DBase.FDB" (the default address of this file) to a safe place. To restore a file you just need to copy the backup file to the data directory (normally "C:\Program Files\Biz Timesheet Manager Data\") and rename it with its original name, i.e. "TS_DBase.FDB".
 
Does Biz Timesheet Manager work with Vista and Windows 7?
Yes. Biz Timesheet Manager is compatible with Windows 98, ME, NT, 2000, XP, 2003, Vista and 7.
 
Does Biz Timesheet Manager work with MAC?
Unfortunately not. Biz Timesheet Manager is compatible with Windows 98, ME, NT, 2000, XP, 2003, Vista and 7 only.
 
How long is the Biz Timesheet Manager licence valid for?
The licence never expires. Minor updates are free and you can access them by downloading and installing the current version from our website. Only major updates may require further payment.
 
How can I set up Biz Timesheet Manager on my local network?
1. Install the Biz Timesheet Manager programme (www.biztimesheetmanager.com/download/BizTimesheetSetup30.exe) on your data server. The data server can be any computer on your local network.

2. Install the Firebird component on your database server (www.biztimesheetmanager.com/download/fbnetwork.exe). IMPORTANT!: the installer programme will ask you where you want to install the Firebird programme and will then ask you where you want to install the database. The Firebird programme needs to be installed on the same drive as the database itself.

3. Activate your server. To do this send us your server identification code and we will send you the corresponding activation code. To obtain your identification code you need to click on "Activate now" in the Biz Timesheet Manager (trial version) start up window.

4. Make sure that the TS_DBase.FDB database file is in your server’s "C:\Program Files\Biz Timesheet Manager Data" folder (or the folder specified during database installation). If the "Program Files" folder on your server is not on the C drive then search for it on the appropriate drive (for example: "M:\Program Files\Biz Timesheet Manager Data"). This path will be the one that you will need to set up on your client workstation at the next stage.

5. Go to a client workstation. Install Biz Timesheet Manager (www.biztimesheetmanager.com/download/BizTimesheetSetup30.exe), launch the application and click on the "Options - Database connection information” menu and enter your server name in the appropriate box. If you do not know the name of the database server then go to your server, right-click on “Workstation”, choose "Properties" and select the “Computer name” tab.

6. On the workstation enter the server database path at the appropriate place (for example: "C:\Program Files\Biz Timesheet Manager Data").

7. Close the Biz Timesheet Manager application on your client workstation and restart it. The programme should automatically connect to the database. If it doesn’t work it is probably because the database path is incorrect. If these parameters are correct your server probably has a firewall. Most computers have a firewall. If so, you need to deactivate it or set up a firewall exception. You need to set up a firewall exception for the following programme file: "C:\Program Files\Firebird\Firebird_2_0\fbserver.exe". To add a firewall exception (with Windows XP), go to "Start - Control Panel - Firewall". Click on add programme in the "Exceptions" tab, click on browse and choose the following file: "C:\Program Files\Firebird\Firebird_2_0\Bin\fbserver.exe"

 
Can I access data over the internet?
All versions of Biz Timesheet Manager can be set up to work over a local network. Your colleagues and employees can thus access data from their own workstation. If you wish you can also access data from any computer with an internet connection by using a VPN (Virtual Private Network) or "Remote PC" software such as PC-Anywhere, TeamViewer or RealVNC. Consult an IT technician for further details about this.

 
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